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westbournegrove dental
  • Westbourne Grove Dental,
    18 Chepstow Corner,
    Pembridge Villas,
    W2 4XE

Privacy & Cookie Policy

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Privacy Notice

The practice aims to meet the requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDPR), the guidelines on the Information Commissioner’s website as well as our professional guidelines and requirements.

The data controller is Heloina Morina

This Privacy Notice is available on the practice website at https://www.westbournegrovedental.co.uk/privacy-policy/ / at reception/ by email if you contact info@westbournegrovedental.co.uk/ by calling 02072291730.

You will be asked to provide personal information when joining the practice. The purpose of us processing this data is to provide optimum health care to you.

The categories of data we process are:

We never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential. If we intend to refer a patient to another practitioner or to secondary care such as a hospital we will gain the individual’s permission before the referral is made and the personal data is shared.

The lawful basis for processing special category data such as patients’ and employees’ health data is:

The lawful basis of processing personal data such as name, address, email or phone number is:

The retention period for special data in patient records is a minimum of 10 years and may be longer for complex records in order to meet our legal requirements. The retention period for staff records is 6 years. The retention periods for other personal data is 2 years after it was last processed. Details of other retention periods are available in the Record Retention (M 215) procedure available from the practice.

You have the following personal data rights:

Further details of these rights can be seen in our Information Governance Procedures (M 217C) or at the Information Commissioner’s website. Here are some practical examples of your rights:

We have carried out a Privacy Impact Assessment (M 217S) and you can request a copy of the details below. The details of how we ensure security of personal data is in our Security Risk Assessment (M 217M) and Information Governance Procedures (M 217C).

Comments, suggestions, and complaints
Please contact Heloina Morina. We take complaints very seriously.

If you are unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO). Their telephone number is 0303 123 1113, you can also chat online with an advisor. The ICO can investigate your claim and take action against anyone who’s misused personal data. You can also visit their website for information on how to make a data protection complaint.

Related practice procedures
You can also use these contact details to request copies of the following practice policies or procedures:

Dental

Seeing your Westbourne Grove Dental practitioner on a regular basis means that all your dental questions will be answered and any problem areas will be thoroughly examined. We pride ourselves in getting to know our patients and their dental needs, and by seeing us regularly we can build a good general picture of your oral health.

Face

We are able to create a subtle yet effective change to your appearance, rejuvenating your skin and eradicating wrinkles. Our Treatments can be used to address many issues, such as to tackle lines on the forehead, frown lines, crow’s feet at the corner of the eyes and lines above the lips.